What can you expect after you place your order?
On average it takes 1 business day for your order to be processed before it will ship. Orders placed before 2pm EST may ship the same business day.
When will I receive shipping information and a tracking number?
All of our orders are shipped with tracking. You will receive your tracking number once your order has shipped. If you still have not received any tracking information 3 business days after ordering - please reach out to email@example.com and we will assist.
How long does shipping take?
Once shipped, the average delivery is 3-10 business days. This will fall to the type of shipping you have chosen (expedited or regular) as well as how busy the delivery company is. Once we have shipped your order it is out of our hands and we cannot speed up shipping in any way. Keep an eye on tracking for up to date estimated arrival.
International shipping is not included under the free shipping minimum spend. It also does not include any import or duty fees which are payable by the customer.
Please note: Our shipping warehouse is closed on the weekends and all holidays. These days do not count as 'business days'.
Thank you for your understanding! If you have any additional questions, please reach out to firstname.lastname@example.org